It’s not possible to input the download links directly into the Shopify confirmation email because this is created by Shopify and not our app. There is a great method to get around this that allows your customers to access their links via this confirmation email.

The best method is to tell your customers to create an account or log in to an existing account and then access their download links via their account order page.

What do I need?

A Shopify store
The DDA app
- Thank you (Order Status) page downloads (Basic plan)
- If you want customer account downloads (Premium plan)

You will need to use either the Thank you (Order Status) page downloads feature for Method 1, or the customer account downloads feature for Method 2 to make this tutorial work.

This is because Shopify does not give the ability to add the download links directly in the email template, but you can place a button that links outwards to the Thank you page or accounts.

How does this work?

We have two methods for adding download links to the Shopify Order Confirmation email template.

Original

Normal Shopify email

Method 1

Button version

Method 2

List version

Why use this method?

Many stores use this method to avoid sending two emails to the customer. Shopify sends a compulsory order confirmation email with every order. If you only want a single email to be sent with an order, then this method works well.

You will need to disable the DDA email from sending if you don’t want to send that as a second email. Learn how to disable DDA email delivery here and only send downloads in the Shopify Order Confirmation email.

Method 1 – Button version

Adding a button that links to the Thank you (Order status) page that includes the download links.

Example

Click to enlarge.

What do I need?

For this version, you will need:

The Basic plan or higher for the Order status download links

How to set up

First, you will need the Basic plan or higher for this method. Make sure you are on the right plan.
Second, you will need to enable the Thank you page links
- Go to the DDA app > Settings
- Click on “Checkout settings“
- Enable the option “Display download links on checkout page“

Go to your Shopify admin dashboard
Click on Settings
Go to “Notifications“
Click on “Order confirmation“

Click the “Edit code” button

Copy the below code from the grey box

<p></p>
<html>
<head>
	<title>DDA-Button</title>
	<style>
		button {
			color: #ffffff;
			background-color: {{ shop.email_accent_color }};
			font-size: 16px;
			border-radius: 4px;
			padding: 20px 50px;
                        border: none;
                        display: block;
    	                width: 100%;
                        text-decoration: none;
                        cursor: pointer
		}
	</style>
</head>
<body>
	  <a href='{{ order_status_url }}'> <button type="button" name="DDA-button" target='_blank'>Download your files</button>
      </a>
</body>
</html>

Paste the code in the email template editor. When writing this tutorial, placing it on line 152 is best, but you can place it anywhere you choose. Shopify tends to update this template often.

Click “Save”

You can change the button text by customising “Download your files” in the code.