Downloadable Digital Assets has the ability for you to customise all of the public text in the app. It’s important to be able to do this for many reasons.
Around 83% of the world doesn’t speak English. You need to be able to cater for these people if your company is locally based or strictly in a specific language. Find out how to change the language in the Downloadable Digital Assets Shopify app below.
What you need
There are three places where the customers will see their downloads:
- Checkout page language customisation – you will need the Starter plan to unlock the download box on the checkout page. This will also allow you to customise the text.
- Email language customisation – you will need the Scale plan to unlock the email template customisation, which enables you to customise the text.
- Customer account language customisation – this uses the same box as the checkout page. You will need the Professional plan to unlock the customer account downloads feature.
How to customise the language
First, you need to understand where the downloads can be shown for your customers:
- Via email
- On the checkout Thank You page
- In the customer accounts
The text is all customisable in every one of these methods.
The email language can be customised using the email templates customisation. You will need the Scale plan to unlock this. Scroll down for more examples and details.
Checkout page & accounts
The checkout page and customer accounts use the same content box. The text can be customised using the download box customisation. Scroll down for more examples and details.
They’re the only 2 things that you need to customise to show and change the language in all public places that your customers will see.
1. Install the app & get a free trial
Firstly, you need to install Downloadable Digital Assets, then choose a free trial on a paid plan. You need the Scale plan for email customisation, the Starter plan for checkout page links, and the Professional plan for the customer account downloads.
2. Customising the download box
The download box shows on the checkout Thank you page and in the customer accounts. You can easily customise the text to your own language by going to:
- Go to the “Settings”
- Go to “Checkout settings”
- Here you can change the text in the “Download box title” and the “Download box extra text”.
- Make sure that you have enabled the “Display download links on the checkout page” setting to display these at checkout.
Learn more about enabling customer account digital downloads.
3. Customising the email templates
Again, it’s really easy to customise the email templates and add your own language. Once you have the Scale plan or higher, you can go to:
- Then go to “Edit email templates”
Here, you can customise the templates to say anything you want and in any language. The normal template that goes with every order is called the “Fulfilment template”.
That is all you need to do to change the language selling digital downloads on Shopify. Once you have changed the download box and the email templates to your own language, then you’re ready to go! If you need any help, please contact us.