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How to Disable the Order Download Emails

turn off the emails

It’s possible to disable the order emails that deliver the digital downloads to the customers. The main reason store owners want to do this, is to only allow customers to download assets from either the Customer Accounts or Checkout Summary page.

1. Go to ‘Settings’ in the app

Load up the app via your Shopify store, then go to the ‘Settings‘ page.

2. Go to ‘Additional settings’, then enable this feature

Enable the setting in the red square below then click on the ‘Save’ button. This will stop all the digital download emails from being sent from our app.

This does not stop the Shopify order confirmation emails from being sent by Shopify, only the download emails from our app.

disable emails

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