Selling a mix of physical and digital products on Shopify is becoming more common. If you haven’t dealt with this in the past, you may be wondering how to mark products as digital.
To mark a product as digital, simply go to your product page in Shopify, scroll down to the “Shipping” section, and uncheck the box that says, “This is a physical product”. This will tell Shopify not to send the shipping email and allow your customer to checkout without shipping.
For a more detailed list of steps to accomplish this, continue reading this article. I will share the process, step by step, along with some tips in case your display appears slightly different than described.
Why mark products as digital?
When you mark a product as digital, it will tell Shopify a few things:
- Ask the customer for a shipping address at checkout
- Will not send a shipping or fulfilment email to the customer, only an order confirmation email
- It will allow the DDA app to fulfil digital products on your orders automatically and leave physical unfulfilled
How to do it
Remember that if you are using variants, you will need to do the following steps inside each variant.
1. Navigate to your Shopify product page
As with most modifications, marking a product as digital starts with logging into your Shopify dashboard.
- Go to “Products”
- Click on a chosen product
2. Click on your product
Once you’re on the Products page, you can add new products or edit existing ones.
If you’ve decided to eliminate the physical aspects of a product and offer it as a digital-only product, you can edit it from here.
3. Uncheck the “This product requires shipping” option
This will stop the Shopify physical shipping emails from sending alongside digital products and also disable the shipping forms from showing at checkout for the customer. It will also inform DDA that the product is digital, so DDA can fulfil the digital products on the order and leave the physical unfulfilled.
- Scroll down until you see the ‘Shipping’ section.
- Uncheck the option “This product requires shipping”.
Get our digital download app for Shopify
To offer digital products or downloads, you must use a digital download application that works with Shopify. The best way to sell digital products is by using the DDA app, created by Shopify Experts.
By now, you should be able to confidently mark products as digital items in Shopify. Remember to double-check your settings and plan to use the digital download app that I suggested that integrates with Shopify.