How to use the Shopify “Digital Downloads” App + Expert Tips 

The Shopify Digital Downloads app has been the default method for store owners to upload and sell digital files. Whether you have eBooks or music to sell, the Digital Downloads app provides a basic way to get it done. Below, you’ll find out how to use the Shopify Digital Downloads app to its full potential.

Consider using Fileflare to sell digital downloads

The Fileflare app provides your store with the ability to sell digital products to your customers. It works better than Shopify’s “Digital Downloads” app by providing more functionality, better file protection, and more scalability as you grow.

We always advise merchants to choose the right app at the start so that they don’t need to go through the pain of switching. Once you switch your digital downloads app, it will cause all previous links to be broken from the old app, and customers will get in touch complaining.

Shopify’s app doesn’t have scalability options for when your store grows. It gives you the basics, and that’s it. Fileflare has a free plan, so you can still use it for free if you are starting out.

Setting up the Shopify Digital Downloads app in 3 steps

Adding digital products to your store through this app is a three-step process:

  1. Install the app
  2. Adding the product listing
  3. Uploading the digital file to the product

Below are some further details on each step.

1. Install the Digital Downloads app to your store

shopify digital downloads app

To install this app on your Shopify store, all you need to do is go to this link on the Shopify App Store and click the “Add app” button.

Clicking the “Add app” button will bring you to the next page, where you can confirm the installation. You know you have it right when you see the recent addition under the “Apps” section of your Shopify dashboard.

2. Create the digital product in your Shopify store

add digital product to shopify

After you install the app:

  1. Go to the “Products” tab on the left-hand Shopify dashboard
  2. From there, you click “Add product” and begin creating your product

To ensure shipping isn’t part of this process, you’ll want to uncheck the “This is a physical product” box. Doing so will remove any need for shipping and handling.

3. Upload the digital file to your Shopify product

From the Digital Downloads app, you’ll be able to upload your files directly onto your products. All you need to do is:

  1. Access the app
  2. Go to your product in the product list
  3. Click the “Upload file” button

Keep in mind you’ll need a new upload for each variant.

When uploading, keep these requirements in mind:

  • You cannot upload files larger than 5GB
  • You only have one digital file per product

Uploading multiple files to a single product

If you want to upload and attach multiple files to a single product or variant, you can look at an alternative app that’s created by Shopify Experts and staff-picked by Shopify themselves, Fileflare. You can see a tutorial on how to use it here.

Fileflare features some unique features that Shopify’s app doesn’t:

  • Upload any file size
  • Attach unlimited files to a product
  • PDF Stamp protection
  • Protect your files with IP address limits
  • Use your company email address to send downloads
  • Full brand customization
  • Customise email templates
  • Sell personalized digital products
  • & Much more

Is there an alternative to the Shopify Digital Downloads app?

Shopify’s default app for digital downloads is weak in features and has zero upgrade options. So the question is: what if I need to scale larger when I grow? You will hit a wall, so best start with a scalable app at the beginning.

Because of this, the most trusted alternative that maintains simplicity is Fileflare.

fileflare digital downloads dda

This enhanced alternative lets you automate your digital store for a professional and simple setup. Its most powerful feature is the ability to secure your files through PDF stamping, almost eliminating the chance of someone stealing and reselling your digital products.

Fileflare also has a free version offering unlimited products and orders. Check the Premium plan out as well with a seven-day free trial.

Here you can see a video walkthrough of how the app works.


What is the best digital downloads app?

The most trusted and favourite is the “Fileflare DDA Digital Downloads” app, built by Shopify experts. It includes the most unique file protection features on Shopify and was Shopify staff-picked.

Can you sell digital downloads on Shopify?

Yes, Shopify has a brilliant workflow for selling digital downloads. Ensure to use the Shopify-approved Fileflare Digital Downloads app to sell digital products on your Shopify store.