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How to use the Shopify “Digital Downloads” App + Expert Tips 

how to use shopifys digital downloads app

The Shopify Digital Downloads app has been the default method for store owners to upload and sell digital files. Whether you have eBooks or music to sell, the Digital Downloads app provides a basic way to get it done. Below, you’ll find out how to use the Shopify Digital Downloads app to its full potential. 

Adding products to the Shopify Digital Downloads app in 3 steps

Adding digital products to your store through this app is a three-step process:

  1. Install the app
  2. Adding the product listing
  3. Uploading the digital file to the product

Below are some further details on each step.

1. Download the Digital Downloads app 

shopify digital downloads app

To install this app on your Shopify store, all you need to do is go to this link on the Shopify App Store and click the “Add app” button.

Clicking the “Add app” button will bring you to the next page, where you can confirm the installation. You know you have it right when you see the recent addition under the “Apps” section of your Shopify dashboard.

2. Add the digital product to your store

add digital product to shopify

After you install the app:

  1. Go to the “Products” tab on the left-hand Shopify dashboard
  2. From there, you click “Add product” and begin creating your product

To ensure shipping isn’t part of this process, you’ll want to uncheck the “This is a physical product” box. Doing so will remove any need for shipping and handling.

3. Upload the digital file to your Shopify product

From the Digital Downloads app, you’ll be able to upload your files directly onto your products. All you need to do is:

  1. Access the app
  2. Go to your product in the product list
  3. Click the “Upload file” button

Keep in mind you’ll need a new upload for each variant.

When uploading, keep these requirements in mind:

  • You cannot upload files larger than 5GB
  • You only have one digital file per product

If you want to upload multiple files, you can look at an alternative app that’s created by Shopify Experts and staff-picked by Shopify themselves, Downloadable Digital Assets. You can see a tutorial on how to use it here.

Downloadable Digital Assets features some unique features that Shopify’s app doesn’t:

  • Upload any file size
  • Attach unlimited files to a product
  • PDF Stamp protection
  • Protect your files with IP address limits
  • Use your company email address to send downloads
  • Full brand customization
  • Customise email templates
  • Sell personalized digital products
  • & Much more

Is there an alternative to the Shopify Digital Downloads app? 

Shopify’s default app for digital items is weak in features and has zero upgrade options. So the question is: what if I need to scale larger? You will hit a wall, so best start with a scalable app at the beginning.

Because of this, the most trusted alternative that maintains simplicity is Downloadable Digital Assets

downloadable digital assets app

This enhanced alternative lets you automate your digital store for a professional and simple setup. Its most powerful feature is the ability to secure your files through PDF stamping, almost eliminating the chance of someone stealing and reselling your digital products.

Downloadable Digital Assets also have a free version offering unlimited products and orders. Check the premium version out as well with a seven-day free trial.

Her you can see a video walkthrough of how the app works.


What is the best digital downloads app?

The most trusted and favourite is the “Downloadable Digital Assets” app, built by Shopify experts. It includes the most unique file protection features on Shopify and was Shopify staff-picked.

Can you sell digital downloads on Shopify?

Yes, Shopify has a brilliant workflow for selling digital downloads.

Read more