Which plan do I need for this feature?
You will need the Premium plan or above. Already installed? Upgrade here.
Step 1 – Go to “Settings”, then “Email settings”
Please load up Fileflare and go to the Settings menu.
Step 2 – Choose SMTP
Step 3 – Find your email SMTP settings
Please be aware that you should check the limitations with your mail account. Mail servers have maximum daily send limits. SendGrid allows ease of use and limit increases if you want simplicity.
Recommended – use Postmark or SendGrid SMTP
This method is compatible when using any mail provider. Simply connect your email domain to Postmark/SendGrid, then connect Postmark/SendGrid to Fileflare using SMTP details.
Highly recommended for these reasons:
- Easy to use and set up for non-techies.
- Improve your email deliverability with industry-standard techniques.
- Get access to email tracking inside Postmark/SendGrid.
- Create email aliases without creating a new email account.
- Free when sending less than 100 emails per day. Cheap to upgrade.
If using Outlook / Hotmail
Open details
- Send from email address: leave empty
- Username: Your Outlook Email Address (e.g. [email protected])
- Password: Your Outlook Password
- Server Address (Host): smtp-mail.outlook.com
- Port Number: 587
- Encryption method: TLS
- Sending Limits by Outlook: 300 Emails a day or 100 recipients a day
You can view your SMTP settings here.
To create an app password, follow these steps:
- Go to the Security basics page and sign in to your Microsoft account.
- Select More security options.
- Under App passwords, select Create a new app password. A new app password is generated and appears on your screen.
- Enter this app password where you would enter your normal Microsoft account password in the application.
If using Yahoo
Open details
How to get an app password
Step 1
Hover over your name and then go to “Account info“.
Step 2
Click on “Account security” & then “Generate app password“.
Step 3
Fill in the fields and call it a name. Then you will be presented with the password. Copy and paste this into the app.
- Port: 587
- Encryption: TLS
- Username: Your full email address ([email protected].)
- Password: Generate App Password
- Server (Host): smtp.mail.yahoo.com
- Requires authentication: Yes
If using Google Workspace
Google has recently stopped access to SMTP for new users, but not to worry, use the Postmark or SendGrid methods! They can be used alongside you Google email because they work in a different way.
The way it works is that you connect your domain DNS to Postmark/SendGrid, and then you connect Postmark/SendGrid to Fileflare using SMTP.
This method is great because it provides you with features, such as email tracking and improved deliverability.
Step 4 – Enter your SMTP details into our app
You will receive an email verification to confirm that the SMTP settings have worked. Click the verify button, and you will confirm the changes. Once this is confirmed, you are good to go.
- Copy & paste the password to the email settings
- Click “Save“
- Go to your email and click “Verify“.
- Make sure that the email is sent from the correct email address. It should say that it was sent by the email address you have added to the SMTP settings under “Username”. In this example, it will be [email protected] as you can see in the image above.
If you receive the email, then it worked. If you didn’t receive the email, then it did not work.
You should receive the below confirmation that the SMTP is set up correctly.
Now you have set up your SMTP correctly, there is nothing else that you need to do. Check our tutorial if you want to learn how to customise email templates.